- stc group enhanced operational and technological preparedness in Madinah through a comprehensive suite of advanced digital solutions.

- A testament to the group’s dedication to creating meaningful impact at every touchpoint of the Hajj journey.

As pilgrims arrive in Madinah following the completion of their sacred rituals, stc group has enhanced its operational and technological preparedness to deliver a seamless, reliable, and secure communication experience. Backed by a robust digital infrastructure and cutting-edge artificial intelligence (AI) solutions, stc continues to solidify its leadership as a leading digital enabler in the region.

As part of these efforts, stc group has deployed and upgraded 86 network towers to 5G-enabled sites around the Prophet's Mosque and the central area, significantly improving coverage quality and connection speeds in high-traffic locations. Indoor coverage was enhanced by activating 80 sites equipped with in-building systems, ensuring stable connectivity within enclosed facilities and corridors surrounding the mosque. This infrastructure is further supported by 226 network towers strategically positioned across the city’s sacred areas, providing comprehensive coverage and consistent data flow.

To enhance operational readiness, stc has activated 16 maintenance and operations centers to deliver rapid technical support. A specialized network monitoring center operates 24/7, utilizing advanced AI technology to analyze performance, forecast network demands, and automatically address potential issues, ensuring network reliability during peak periods.

Further enhancing the pilgrim experience, stc has launched 67 strategically distributed sales points across Madinah, including key locations near the Prophet's Mosque. These outlets provide a full suite of communication services and technical support, ensuring the highest levels of efficiency and customer satisfaction.

These efforts are part of stc group’s integrated vision to harness AI and digital innovation in delivering a smooth, secure, and uninterrupted communication experience for pilgrims and visitors throughout their spiritual journey. By implementing a comprehensive operational plan, stc continues to make a meaningful impact at every touchpoint during this Hajj season.

Source stc