Private banks drew more complaints than state-owned lenders for the first time in FY25, as overall grievances under RBI's Ombudsman Scheme rose sharply

For the first time, complaints against private lenders under the Reserve Bank of India’s Integrated Ombudsman Scheme (RB-IOS) exceeded those against public-sector banks (PSBs) in FY25. According to data released by the central bank, private banks received 111,119 complaints during the year, compared with 103,117 complaints against PSBs.....

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Via business-standard.com